Returns & Exchanges
At B2Cups, we want you to love your home essentials; if you are not completely satisfied, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your B2Cups account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Pack with Care
Place the unused items in their original packaging, ensuring all protective inserts are included to prevent breakage during transit.
Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing